Monday , March 20 2023

OSS Administration – Orange Careers

  • Full-time
  • Egypt

Website Orange Business Services

Job Description

  • Implement service management systems.
  • Create solution architecture to fulfill the special needs of different users of Service manager tool including
  • Technology, CS, Commercial and HR users.
  • Evaluation of systems/solutions efficiency.
  • Evaluation of systems specifications.
  • Support OSS administrators in troubleshooting of complex technical issues.
  • Create, design and implement new solutions and innovations to automate different process including Change management , Request management, Configuration management, Incident management and SLM management(to reflect the performance of Technology teams in solving technical problems affecting subscribers).
  • Automate different request forms used internally in Orange to limit paper work usage and reduce related OPEX costs.
  • Design and implement the integrations between HP Service manager and other OSS/ NMS tools including OMU, NNM, BAC, Telalert, NGI and OMCs to avail automatic Trouble ticketing and fault management notifications and alerts to comply with Orange OSS standards.
  • Prepare yearly budget (CAPEX and OPEX) for HP service manager solutions.
  • Evaluate service management systems
  • Develop technical solutions and systems (HW&SW) for Service management department to insure compliancy with ITIL v3 standards & document them.
  • Evaluation of systems feasibility.

Job Requirements

  • Bachelor of Telecommunication Engineering or Computer Engineering
  • Minimum 4 years of experience in telecommunication field, 2 of which in (System Integration & Network Management field, & operating systems and Database administration)
  • Good presentation skills.
  • Good Linux Redhat, Unix or HP-Unix fundamentals.
  • Very good in MS-SQL.
  • Ability to develop accurate reports.
  • Good SNMP protocol Knowledge.
  • Good communication skills.
  • Good Reporting and organization skills.
  • Fluent English both spoken and written.
  • Excellent computer skills.
  • Web developing or ASP Knowledge is Value added

Jobs Responsibilities

  • Manage to solve technical problems and coordinate with others in Orange and with external suppliers as well
  • Responsible for the availability of OSS tools on 24/7, 24/5 and 8/5 basis
  • Providing specific information systems reports.
  • Managing information systems shared resources.
  • Training of system operators.
  • Handle several applications effectively with the expected flexibility according to the business needs
  • Documentation of system aspects (maps, specifications, etc.).
  • Responsible for service management systems deployments:
  • Documentation of system operation (manuals, tutorials).

Job Details

Company: Orange Business Services

Vacancy Type: Full-time

Job Functions: Technology

Job Location: Egypt

Application Deadline: N/A